Revision as of 19:58, 1 March 2025

Support Technician Dashboard

Support Tools & Quick Links
Chatwoot	3cx	RFS	Screen Connect	HQ
Central Reports		Google Chat	Quote Request Form	Shipping Tracker Form
Temp Project Tracker	CC Grid	Support Team Shortcuts		All Projects v2

Quick Links

Hardware – Find & troubleshoot hardware

Software – Guides & software tools

Projects – Cities & customer accounts

Documentation – User guides & knowledge base

FAQ – Common questions & solutions

Create Wiki – Add a new guide

Quick Actions

Common Troubleshooting Issues

Error 1054: Unknown column 'Doc_LastUpdated' in 'ORDER BY'

Function: CargoSQLQuery::run Query: SELECT `cargo__WIKI_Documents`.`_pageID` AS `cargo_backlink_page_id_WIKI_Documents`,`_pageName` AS `Doc Title`,`Doc_Type` AS `Doc Type` FROM `cargo__WIKI_Documents` WHERE Doc_Type="Troubleshooting" ORDER BY `Doc_LastUpdated` DESC LIMIT 100

@@ Line 2: / Line 2: @@
 {| class="wikitable" style="width:2000px;max-width:100%;margin:0 auto; text-align:center;"
-! colspan="5"  style="padding:20px;text-align:center;"| <h4>Support Tools & Quick Links</h4>
+! colspan="5"  style="text-align:center;"| <h4>Support Tools & Quick Links</h4>
 |-
 | style="padding:20px;width:20%;" | [https://chat.adcompsystems.com/ {{#fas:comment fa-3x}}<br />'''Chatwoot ''']
@@ Line 21: / Line 21: @@
 |}
+<div style="width:50%;min-width:400px;float:left;">
 == Quick Links ==
 : [[:Category:ADC Hardware| {{#fas:print}}  Hardware ]] – Find & troubleshoot hardware
@@ Line 29: / Line 29: @@
 : [[:Category:FAQ| {{#fas:circle-question}}  FAQ ]] – Common questions & solutions
 : [[Special:FormEdit/WIKI_Documents| {{#fas:file-signature}}  Create Wiki ]] – Add a new guide
+</div>
-----
+<div style="width:50%;min-width:400px;float:left;">
 == Quick Actions ==
 * [[Special:FormEdit/WIKI_Documents | Add New Guide]]
@@ Line 38: / Line 37: @@
 * [[Special:FormEdit/ADC_Hardware | Add New Hardware]]
 * [[Special:FormEdit/Issue_Reports | Report a Problem]]
+</div>
 ----
+<div style="width:100%;float:left;">
 == Common Troubleshooting Issues ==
 {{#cargo_query:
@@ Line 50: / Line 51: @@
     |limit=20
 }}
+</div>