More actions
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{| class="wikitable" style="width:2000px;max-width:100%;margin:0 auto; text-align:center;" | {| class="wikitable" style="width:2000px;max-width:100%;margin:0 auto; text-align:center;" | ||
! colspan="5" style="padding:20px;text-align:center;"| <h4>Support Tools & Quick Links</h4> | ! colspan="5" style="padding:20px;text-align:center;"| <h4>Support Tools & Quick Links</h4> | ||
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Revision as of 19:07, 1 March 2025
Support Technician Dashboard
Support Tools & Quick Links | ||||
|---|---|---|---|---|
Chatwoot |
3cx |
RFS |
Screen Connect |
HQ |
Central Reports |
Google Chat |
Quote Request Form |
Shipping Tracker Form | |
Temp Project Tracker |
CC Grid |
Support Team Shortcuts |
All Projects v2 | |
Quick Links
- Hardware – Find & troubleshoot hardware
- Software – Guides & software tools
- Projects – Cities & customer accounts
- Documentation – User guides & knowledge base
- FAQ – Common questions & solutions
- Create Wiki – Add a new guide
Quick Actions
Common Troubleshooting Issues
Error 1054: Unknown column 'Doc_LastUpdated' in 'ORDER BY'
Function: CargoSQLQuery::run Query: SELECT `cargo__WIKI_Documents`.`_pageID` AS `cargo_backlink_page_id_WIKI_Documents`,`_pageName` AS `Doc_Title`,`Doc_Type` AS `Doc Type` FROM `cargo__WIKI_Documents` WHERE Doc_Type="Troubleshooting" ORDER BY `Doc_LastUpdated` DESC LIMIT 100