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{| class="wikitable" style="width:2000px;max-width:100%;margin:0 auto; text-align:center;"
{| class="wikitable" style="width:2000px;max-width:100%;margin:0 auto; text-align:center;"
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! colspan="5"  style="padding:20px;text-align:center;"| <h4>Support Tools & Quick Links</h4>
! colspan="5"  style="padding:20px;text-align:center;"| <h4>Support Tools & Quick Links</h4>
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Revision as of 19:07, 1 March 2025

Support Technician Dashboard

Support Tools & Quick Links


Chatwoot

3cx

RFS

Screen Connect

HQ

Central Reports

Google Chat

Quote Request Form

Shipping Tracker Form

Temp Project Tracker

CC Grid

Support Team Shortcuts

All Projects v2


Quick Links

Hardware – Find & troubleshoot hardware
Software – Guides & software tools
Projects – Cities & customer accounts
Documentation – User guides & knowledge base
FAQ – Common questions & solutions
Create Wiki – Add a new guide

Quick Actions


Common Troubleshooting Issues

Error 1054: Unknown column 'Doc_LastUpdated' in 'ORDER BY'

Function: CargoSQLQuery::run Query: SELECT `cargo__WIKI_Documents`.`_pageID` AS `cargo_backlink_page_id_WIKI_Documents`,`_pageName` AS `Doc_Title`,`Doc_Type` AS `Doc Type` FROM `cargo__WIKI_Documents` WHERE Doc_Type="Troubleshooting" ORDER BY `Doc_LastUpdated` DESC LIMIT 100