Toggle search
Toggle menu
778
832
14
5.4K
Adcomp Support Wiki
Toggle preferences menu
Toggle personal menu
Not logged in
Your IP address will be publicly visible if you make any edits.

Main Page: Difference between revisions

From Adcomp Support Wiki
More actions
← Older editNewer edit →
VisualWikitext
No edit summary
Line 1: Line 1:
= Support Technician Dashboard =   
= Support Technician Dashboard =   


{| class="wikitable" style="width:100%; text-align:center; font-size:14px; background:#121212; border:1px solid #ddd;"
{| class="wikitable" style="width:100%; text-align:center; font-size:14px; background:#121212; border:2px solid #aaa;background-color:#333;"
|-
|-
! colspan="4"  style="padding:10px; font-size:20px; text-align:center;"| Support Tools & Quick Links
! colspan="5"  style="padding:20px; font-size:20px; text-align:center;border-bottom:2px solid #888;background-color:#111;"| Support Tools & Quick Links
|-
|-
| style="padding: 50px 10px;" | [https://hq.adcomp.us/tickets/ '''🎟️ HQ ''']
| style="padding:20px;" | [https://chat.adcompsystems.com/ '''Chatwoot ''']
| style="padding:50px 10px;" | [https://adcomp.screenconnect.com/Login?ReturnUrl=%2fHost&Reason=3#Access/JACK '''💻 Screen Connect ''']
| style="padding:20px;" | [https://adcomp.tx.3cx.us/ '''3cx ''']
| style="padding:50px 10px;" | [https://4.municipal.cc/adcomp/DashBoard.aspx '''📊 Central Reports ''']
| style="padding: 20px;" | [https://rfs.adcompsystems.com/WebInterface/login.html#/ '''RFS ''']
| style="padding:50px 10px;" | [https://chat.adcompsystems.com/ '''💬 Chatwoot (Live Support Chat)''']
| style="padding: 20px;" | [https://adcomp.screenconnect.com/Login?ReturnUrl=%2fHost&Reason=3#Access/JACK '''Screen Connect ''']
| style="padding: 20px;" | [https://hq.adcomp.us/tickets/ '''HQ ''']
|-
|-
| style="padding:50px 10px;" | [https://forms.gle/tWe4csM9VP3Wvf1m6 '''📋 Quote Request Form''']
| style="padding: 20px;" | [https://mail.google.com/chat/ '''Google Chat ''']
| style="padding:50px 10px;" | [https://forms.gle/iStuE1NuEZbDhuSj7 '''📦 Shipping Tracker''']
| colspan=2 style="padding: 20px;" | [https://4.municipal.cc/adcomp/DashBoard.aspx '''Central Reports ''']
| style="padding:50px 10px;" | [https://rfs.adcompsystems.com/WebInterface/login.html#/ '''📁 RFS ''']
| style="padding: 20px;" | [https://forms.gle/tWe4csM9VP3Wvf1m6 '''Quote Request Form ''']
| style="padding:50px 10px;" | [https://docs.google.com/spreadsheets/d/1JVjEYYcqrZa9oLeMW75c9Tlm9eK_ONme-OTECXTx-iE/edit?gid=563132367#gid=563132367 '''📜 All Projects v2 ''']
| style="padding: 20px;" | [https://forms.gle/iStuE1NuEZbDhuSj7 '''Shipping Tracker Form ''']
|-
|-
| colspan="4" style="padding:50px 10px;" | [https://drive.google.com/drive/folders/1N8aQP5vCaa-S7z5KmrIxuGaubZQ3j8Cy '''📂 Support Team Shortcuts ''']
| style="padding: 20px;" | [https://docs.google.com/spreadsheets/d/1JVjEYYcqrZa9oLeMW75c9Tlm9eK_ONme-OTECXTx-iE/edit?gid=563132367#gid=563132367 '''All Projects v2 ''']
| colspan=3 style="padding: 20px;" | [https://drive.google.com/drive/folders/1N8aQP5vCaa-S7z5KmrIxuGaubZQ3j8Cy '''Support Team Shortcuts ''']
| style="padding: 20px;" | [https://docs.google.com/spreadsheets/d/1-3iW3R56tmRxqElohTwcCcZdSQQvEf2AeQQbmxmXSFs/edit?usp=sharing '''CC Grid ''']
|}
|}




== 📂 Quick Links ==
== Quick Links ==
* [[:Category:ADC Hardware|Category:Hardware]] – Find & troubleshoot hardware
* [[:Category:ADC Software|Category:Software]] – Guides & software tools
* [[:Category:PRJ_Project]] – Cities & customer accounts
* [[:Category:WIKI_Documents]] – User guides & knowledge base
* [[:Category:FAQ]] – Common questions & solutions
* [[Special:FormEdit/WIKI_Documents]] – Add a new guide


* 🛠 **[[:Category:ADC Hardware|Category:Hardware]]** – Find & troubleshoot hardware
* 💾 **[[:Category:ADC Software|Category:Software]]** – Guides & software tools
* 🏙️ **[[:Category:PRJ_Project]]** – Cities & customer accounts
* 📄 **[[:Category:WIKI_Documents]]** – User guides & knowledge base
* ❓ **[[:Category:FAQ]]** – Common questions & solutions
* 📝 **[[Special:FormEdit/WIKI_Documents]]** – Add a new guide
----
== 🗓️ Daily Tasks & Notices ==
{{#cargo_query:
  tables=Daily_Tasks|fields=Task_Name, Task_Description, Assigned_To, Due_Date|format=table|order by=Due_Date ASC}}
== 🚨 Important Updates ==
{{Special:NewSection/User_Notices|Add a Notice}}
----
----


== ⚡ Quick Actions ==
== Quick Actions ==
 
* [[Special:FormEdit/WIKI_Documents]] Add New Guide
* 📝 **[[Special:FormEdit/WIKI_Documents]] Add New Guide**
* [[Special:FormEdit/PRJ_Project]] Add New City/Project
* 🏙️ **[[Special:FormEdit/PRJ_Project]] Add New City/Project**
* [[Special:FormEdit/PRJ_PaymentSource]] Add New Payment Source
* 💳 **[[Special:FormEdit/PRJ_PaymentSource]] Add New Payment Source**
* [[Special:FormEdit/ADC_Hardware]] Add New Hardware
* 🛠️ **[[Special:FormEdit/ADC_Hardware]] Add New Hardware**
* [[Special:FormEdit/Issue_Reports]] Report a Problem
* ❗ **[[Special:FormEdit/Issue_Reports]] Report a Problem**
 
----


== 🔄 Recently Updated ==
{{Special:RecentChanges}}
----
----


== 🛠️ Common Troubleshooting Issues ==
== Common Troubleshooting Issues ==
{{#cargo_query:
{{#cargo_query:
   tables=WIKI_Documents|fields=Doc_Title, Doc_Type, Doc_LastUpdated|where=Doc_Type="Troubleshooting"|format=table|order by=Doc_LastUpdated DESC|limit=5}}
   tables=WIKI_Documents|fields=_pageName=Doc_Title, Doc_Type|where=Doc_Type="Troubleshooting"|format=table|order by=Doc_LastUpdated DESC|limit=5}}
*

Revision as of 13:57, 28 February 2025

Support Technician Dashboard

Support Tools & Quick Links
Chatwoot 3cx RFS Screen Connect HQ
Google Chat Central Reports Quote Request Form Shipping Tracker Form
All Projects v2 Support Team Shortcuts CC Grid


Quick Links

Quick Actions

Common Troubleshooting Issues

Error 1054: Unknown column 'Doc_LastUpdated' in 'ORDER BY'

Function: CargoSQLQuery::run Query: SELECT `cargo__WIKI_Documents`.`_pageID` AS `cargo_backlink_page_id_WIKI_Documents`,`_pageName` AS `Doc_Title`,`Doc_Type` AS `Doc Type` FROM `cargo__WIKI_Documents` WHERE Doc_Type="Troubleshooting" ORDER BY `Doc_LastUpdated` DESC LIMIT 100

Retrieved from "https://supportwiki.adcompsystems.com/index.php?title=Main_Page&oldid=2332"
Last modified
This page was last edited on 28 February 2025, at 13:57.