Revision as of 22:01, 2 April 2025

Support Technician Dashboard

Hardware – Find & troubleshoot hardware

Software – Guides & software tools

Projects – Cities & customer accounts

Documentation – User guides & knowledge base

FAQ – Common questions & solutions

Title	Type	Keywords
CSV Data Insert Error – Lookups Not Working (.TXT/.CSV Files)	Troubleshooting	CSV Insert ErrorLookup FileTeleasy FTPComma DelimiterTXT UploadSpreadsheet Validation Data Format
Custom VKP80III Printer Jam Troubleshooting	Troubleshooting	VKP80IIIprinter jamreceipt printerpaper pathobstructionkiosk printer hardware troubleshooting
DB Recovery Document	Troubleshooting	BackupMSSQLRecovery Backup
How to Recover MSSQL Suspect Mode	Troubleshooting	MSSQLDatabase RecoveryBackup suspect mode
How to Refund through Datacap	Troubleshooting	RefundDatacapReports Page CC Test API
Magensa Codes and Messages	Troubleshooting	MagensaError Codes logs
Magensa Driver Troubleshooting	Troubleshooting	MagtekMagensa eDynamo
Magtek Drivers Issue Quick Guide	Troubleshooting	Magtekdriversmiddleware documentation
SQL Database Corruption	Troubleshooting	SQLdatabase corruptionrecoverysuspect mode MSSQL
Troubleshooting Common WPS Issues	Troubleshooting	WPStroubleshootingpower cyclingfirmware update documentation
WPOS Troubleshooting Guide	Troubleshooting	WPOSMagensaTroubleshootingMiddlewareInstallationLoginTask SchedulerUser Recognition POS

@@ Line 48: / Line 48: @@
 == Common Troubleshooting Issues ==
-{{#cargo_query:
+{| class="wikitable sortable plainlinks" style="width:100%;vertical-align:middle"
-   tables=WIKI_Documents
+! Title
-   | fields=_pageName=Page,Doc_Title=Title, Doc_Type=Type, Doc_Keywords=Keywords
+! Type
-   | template=WikiDocumentRow
+! Keywords
-   | where=Doc_Type='Troubleshooting'
+|{{#cargo_query: tables=WIKI_Documents
-   | order by=Doc_LastUpdated DESC
+  | fields=_pageName=Page, Doc_Title=Title, Doc_Type=Type, Doc_Keywords=Keywords
-   | limit=20
+  | format=template
-}}
+  | template=MainWikiDocumentRow
+  | where=Doc_Type='Troubleshooting'
+  | order by='Creation_Date' desc
+  | named args=yes
+  | order by=Doc_Title
+}}
+|}
 </div>